Annual RTOA Convention 2022

Westin Maui Resort, Ka'anapali

October 2-6, 2022

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We can’t wait to welcome you to the Westin Maui Resort on beautiful Ka’anapali Beach in Hawai’i.

Our convention starts on Sunday, October 2  with our evening reception and goes through closing dinner on Wednesday night. Departures are on October 6 unless you choose to extend your stay at our attractive rates.

If you requested transportation to the Westin, you will receive a confirmation from Big Island Transportation ahead of time. They will be at the airport with your name on a sign. If you have any challenges with your transportation, Big Island Transportation can be reached at 808-756-1144.

What to Know Before You Go

We can’t wait to welcome everyone back to Hawaii – and the Westin Maui will be a perfect spot for the RTOA family to gather together. We have a LOT of information to share, so please read this carefully. There are a handful of things you will need to do and plan for as you prepare for this year’s convention. Several of these require your online input in advance – so after you read this, click below:

“Don’t Forget” Packing List

  • White Outfit for Monday Night
  • School Supply Donations 
  • Sunglasses
  • Hat
  • Flip Flops
  • Sunscreen
  • οSwimwear
  • Phone Charger
  • Laptop Charger
  • Toothbrush

Getting to the Westin Maui from the Airport

Big Island Transportation Service (BITS) (previously Mr. T’s) will again coordinate transport services for the RTOA. It’s pretty simple. If you would like BITS to arrange transportation you will need to click on the link to get on the roster.

From Big Island Transportation Service:

If you requested transportation, you will receive a confirmation from Big Island Transportation ahead of time.

When you arrive, whether you have checked bags or not please go directly to baggage claim and look for a sign with your name and our driver will greet you, help with your bags and get you to the Westin Maui.

For your departure, we will pick you up 3 hours before your flight leaves. Please be out front with your luggage ready to go.

If you have any questions, change of schedule, or challenges, you can text or call:
John – 808-756-1144 or
Kelli – 808-269-2146

Activities and What to Wear

Maui should offer us wonderful temperatures in October, with temperatures averaging between 70 and 89 degrees. That being said, most of our evening activities will be outside – so you may want to consider bringing an extra layer such as a sweater or light coat. 


Let’s be honest – everyone wants to check in early and check out late in Hawaii. Our hosts will do their best to get your room ready – but just in case we will have a changing room reserved by the pool. Then go and enjoy the pool, the beach, or all the local restaurants and bars within walking distance. 

Come by the registration desk starting at 2 and we will get you your welcome bag, your name badge and credentials, and get you set to enjoy a wonderful convention in Paradise. 

Our Welcome Reception will be indoor/outdoor so plan on traditional nice casual clothing. We will have a great picture opportunity for your Christmas Card too!

Monday – Tropical Beach White Party

We are trying something new. We are asking everyone to wear White on Monday night. Again we will be indoor/outdoor with our food and entertainment. So this is a great opportunity to dress up and bring your best white clothing!

Tuesday – A little more casual

We have some great things planned on Tuesday on top of our business content. Many of us will be competing in the annual RTOA Golf Tournament.

But if you are not a golfer – you can sign up for the first-ever RTOA FOOT GOLF COMPETITION! Essentially you’ll be kicking a ball at targets just a little bit larger than the hole that the putters are going after…. But it’s all at the same location over at the Ka’anapali Golf Course. Sign up with the link above.

Then we’ll open up the bar a little early and enjoy a great reception right on-site at the Golf Course. So come right after play – be super casual – and enjoy a unique experience under the stars. Since we will be completely outdoors – this would be a good night for a sweater or that extra layer…


Wednesday afternoon, we’ll be giving back to the Hawaiian Community that continues to be so good to the RTOA. We are heading over to the Boys and Girls Club in Lahaina. There are several ways you can help:

We are asking everyone to please bring some school supplies with them. We will collect them at registration and give them to help the kids with their homework.

We will be giving the kids an overview of cooking as well. We are hoping you will volunteer to join us as we teach the kids about healthy vegetables – how to choose and prepare them. And of course, the best way to use vegetables is on a pizza – and we will be helping the kids prepare and cook those as well. You can sign up to volunteer with the link.

Please remember that even if you aren’t joining us in person, we are asking EVERYONE to please consider bringing some school supplies with you to help the kids. We will gather these at registration and present them to the kids on Wednesday. Items the kids need are:

  • Pencils
  • Pens
  • Lined Paper
  • Glue Sticks
  • Erasers
  • Pencil Sharpeners
  • Scissors
  • Rulers
  • Composition Books

If you are interested in participating in person on Wednesday, a special shirt and lunch are included. Please click on the link below to sign up.

Our evening awards dinner will be completely inside, so if you wish to dress up, this is the evening for it.

2022 Convention Agenda*

*Subject to change

Sunday October 2nd

2:00 – 5:00     Convention Registration
6:30 – 9:30     Welcome Reception                                          Aloha Plaza

Monday October 3rd

6:30 – 8:30     Breakfast                                                      
8:30 – 9:30     Convention Opening
9:30 – 10:45    Keynote :  Troy Hazard
10:45 – 11:00    Break
11:00 – 11:30    Franchisee Panel – Follow up to Troy
11:30 – 12:00    Labor Efficiency Discussion/Panel                      
12:00 – 1:30     Lunch on your Own
1:30 – 2:30     Associate Partners Meeting (Associates Only)
1:30 – 2:30     RTOA Owners Meeting (Owners Only) 
2:45 – 5:00    Open House
6:00 – 9:00   Reception/Dinner

Tuesday October 4th

6:30 – 8:30     Breakfast
8:30 – 8:45     Opening Remarks
8:45 – 10:15    Troy Hazard
10:15 – 10:45    Beer Sales Best Practice
10:45 – 11:30    Local Store Marketing Best Practice
11:45 – 5:00     RTOA Golf Tournament/Free Time
4:00 – 6:00     Foot Golf Tournament
6:00 – 9:00     Associate Partner’s Recognition Dinner

Wednesday October 5th

6:30 – 8:30     Breakfast
8:30 – 9:30     Team Trivia
9:30 – 10:30    Franchisee Strategic Valuation
10:30 – 11:00    Round Table Marketing Update
11:00 – 11:30    Seminar
11:30 – 12:00    Associate Partner Forum – FAT/Associates
12:00 – 1:30     Lunch on your Own
1:30 – 4:00     Boys and Girls Club Community Program
5:30 – 6:30     Chairman’s Cocktail Reception (invitation only)
6:00 – 7:00     Group Cocktail Reception
7:00 – 10:00    Awards Dinner

Thursday October 6th

6:30 – 8:30       Breakfast
9:00                   Departures
10:00 – 2:30     Golf Kapalua

2022 Keynote Speaker

Troy Hazard

Beyond the great education, our convention package offers incredible value – just check out the rates for the Westin Maui outside of our convention block! But we won’t be able to offer these rates forever – so make sure you book yours now!

We always say that the RTOA Convention will make you a better business person. We know that Troy Hazard will help you get there. There are theory specialists and then there are those who have been there. Troy has been there. Drawing from a lifetime of innovative, real-life experiences as a franchisee, franchisor, franchise consultant, and a variety of entrepreneurial experiences including a pizza restaurant – Troy is the right person to help you become a better franchisee and operator.

2022 Convention Packages

View the Annual RTOA Convention 2022 Terms and Conditions here.

Convention packages do not include airfare,
hotel room or personal expenses.